Maintenance and technical support

Start a maintenance report.

Tell us the machine and what is happening, and attach any photo or error code you have. We log the report with a reference number so you can follow it.

You are on the Request maintenance / report a fault path · A different kind of request

  • Reference number
  • Attachments
  • PDF copy
  • Team follow-up
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Request details

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Additional details (optional)
A photo of the error screen or the part, or a PDF — up to 3 files, 5 MB each.
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    Review your request before sending.

    Check the details; you can go back and change any part before sending.

    On sending, a reference number and a PDF summary are created and the request reaches the AI-KON team for follow-up.

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